Essential duties and responsibilities include the following. Other duties may be assigned as needed. Responsible for serving all products with friendly, individualized attention focusing on the company core values. Provides excellent customer service while education customers on our premium products.
2 years progressive experience as a barista is preferred.
Must have a flexible schedule and the ability to work evenings, weekends and/or holidays based on business demands.
A working knowledge of the practices and procedures of safe food handling.
Working knowledge of point of sale system preferred.
Excellent customer service skills.
Friendly demeanor and positive attitude.
Ability to work in a team.
Duties & Responsibilities
Ensure that all customers are educated on our products and services.
Must have working knowledge of coffee equipment and ability to provide customers with quality product.
Maintain the highest quality and consistent product standards.
Follow all company recipes and procedures.
Responds proactively to customer complaints.
Accurately rings in sales on point of sale system, including the handling of customer’s payment.
Answers telephone in friendly, courteous manner. Answers customer’s questions and receives and fills customers order as requested.
Restocks shelves when necessary.
Routinely cleans the deli area, floor, windows and other food prep areas as needed. Takes out trash as needed.
Reports safety hazards to manager on duty. Reports all employee accidents to manager on duty.
Maintains positive attitude and professionalism at all times.
Other duties assigned as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Entry level position. 2 years related experience preferred.
Language: Ability to effectively present information and respond to questions from clients, vendors and co-workers.
Computer skills: To perform this job successfully, an individual should have the ability to learn new point of sale systems.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical demands: The physical demands described here are representative of those that must be met an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. While performing duties of this job, the employee is regularly required to stand, use their hands to finger, handle or feel, reach with hands and arms and talk or hear.
Hours and Availability
Typical workweek: 25-40 hours
*May be more hours during high event seasons.
Hours vary depending on business demand.