Essential duties and responsibilities include the following. Other duties may be assigned as needed. Responsible for warmly greeting guests and seating them in a timely manner to minimize wait and ensure customer satisfaction.
No previous experience required – 1 year experience preferred.
Must have a flexible schedule and the ability to work evenings, weekends and/or holidays based on business demands.
A working knowledge of the practices and procedures of safe food handling.
Working knowledge of point of sale and reservation systems preferred.
Excellent customer service skills.
Friendly demeanor and positive attitude.
Ability to work in a team.
Duties & Responsibilities
Warmly and graciously greet all guests upon arrival.
When possible, hold doors open for guests to enter or exit.
When immediate seating is limited, record guests names and number in party providing guests with estimated waiting times.
Call out name of party when table is available.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in service stations.
Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
Relay messages to servers and bussers as needed.
Thank guests as they leave and invite them to return.
Attends all scheduled employee meetings and brings suggestions for improvement.
Reports safety hazards to manager on duty. Reports all employee accidents to manager on duty.
Maintains positive attitude and professionalism at all times.
Other duties assigned as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Entry level position. 1 year related experience preferred.
Language: Ability to effectively present information and respond to questions from clients, vendors and co-workers.
Computer skills: To perform this job successfully, an individual should have the ability to learn new point of sale systems.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical demands: The physical demands described here are representative of those that must be met an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. While performing duties of this job, the employee is regularly required to stand, use their hands to finger, handle or feel, reach with hands and arms and talk or hear.
Hours and Availability
Typical workweek: 25-40 hours
*May be more hours during high event seasons.
Hours vary depending on business demand.